Terms of Service

How to shop
You are on the Rallye design s.r.o e-shop. Shopping is governed by the valid legal regulations of the Czech Republic. At the moment of sending the binding order, the buyer confirms that he is acquainted with the business conditions.
1. Registration
You must be registered to shop. When registering, enter your email and choose a password. You will continue to log in under this information, keep it secret. You will also set up contact details and a billing / delivery address during registration. You can freely edit this information each time you log in.
2. Shopping
Put the selected goods into the basket according to the required parameters. Once you have finished ordering, click on Place Order. Then edit / confirm the address and method of delivery and payment. By selecting the Send menu, you have ordered the goods. You will then receive a confirmation email.
3. Payment and delivery
Goods can be paid for in two ways: in advance to the account or by card. When choosing payment in advance, you will receive payment instructions by email after sending the order.
The goods can be sent by a transport service within the defined countries. In the case of advance payment, we send or order the goods from an external supplier after the payment has been credited to the account. You will be informed about the date of sending by e-mail.
The fee for transport and packaging is governed by the current price list of operators and is stated when placing an order.
4. Complaints, return and exchange of goods
The goods are covered by the warranty within the statutory period, unless otherwise stated. If you have any complaints, please contact info@rallyedesign.com. Complaints are governed by the standard complaint procedure of the Czech Republic. Complaints must be made immediately after the defect is discovered. It is processed within the standard 30-day period. If the complaint is accepted, the goods are repaired, replaced or the money is returned.
The buyer also has the legal right to return goods purchased over the Internet within 14 days (does not apply to customized goods). It must be complete, undamaged, unused and in its original packaging. We refund money only for the goods, not for transport (if you send back cash on delivery, the shipment will not be accepted). We require advance notification to info@rallyedesign.com.

Address: Rallye design s.r.o., Na Vysluní 5518, 760 01 Zlin

Bank account: 115-2168930227/0100

IBAN: CZ8201000001152168930227

BIC / SWIFT: KOMBCZPPXXX

 

These terms and conditions take effect on 22.05.2020